IT service
Spotty, laggy, slow and lossy WiFi is usually a setup problem rather than a coverage problem. We measure the actual radio environment and fix what is really wrong. A survey means somebody standing in your building with a meter, in Lafayette, out across Acadiana, or anywhere in Louisiana.
Most small businesses are surveyed and assessed in under two hours.
Spotty, laggy, slow and lossyWhat we test
A survey is not a paper design. It is somebody on site with survey gear reading the radio environment you actually have, before anything gets bought and again after anything gets installed.
The first pass looks at what is clashing. Signals from your own access points cancelling each other out is the most common finding, and from the floor it looks exactly like a coverage problem.
Measured on site, not modelled
The dead zones the building itself creates. Concrete, metal racking, cold storage, water. No amount of extra hardware fills a shadow, which is why buying more equipment so often changes nothing.
Routers, mesh units, bridges and anything else sitting in the path. One underpowered device in the middle can hold down an entire floor of perfectly good hardware.
A warehouse aisle at pallet height is a different radio environment from the office it gets measured from. We survey where your people are, not where it is convenient to stand.
Unauthorized access points have nowhere to hide while we are reading the spectrum. If something is broadcasting and it should not be there, we take it out.
This is a byproduct of the survey rather than a marketed rogue device service. Finding them deliberately, along with everything else, is a penetration test.
Methodology
Most small businesses can be surveyed and assessed in under two hours.
On site with survey gear, looking at the actual signals to see what is clashing.
The dead zones the building itself creates, from materials that absorb signal.
Routers, mesh units, bridges, anything in the path that is dragging it down.
Wire to the main areas and put the right hardware where it belongs.
A second survey and a speed test, so the fix is measured rather than claimed.
The argument
The usual cause is an install where somebody made the equipment do the work without understanding what it was actually doing. Hardware thrown at the symptom, no real grasp of the radio environment underneath it.
Which is why the fix so often runs in the opposite direction from the one everybody expects.
The cause is known before anything is ordered.
Sometimes the fix is removing hardware rather than adding it.
Cable and access points go where the measurement says, not where the ceiling was convenient.
A second survey and a speed test prove it worked.
Every complaint gets answered with more equipment.
More radios in the same space make the interference worse, not better.
The dead zone the building creates is still there afterwards.
Nobody can say whether anything improved, because nothing was measured first.
Two surveys, before and after, is the difference between proving a fix and claiming one.
People call about symptoms rather than about surveys. Spotty, laggy, slow and lossy is how it gets described, and none of those words appear in the name of the service that fixes it.
The one that made the point
We were called into a large warehouse where staff kept hitting dead zones while inventorying items. A spectrum analyzer showed the signals cancelling each other out. The dead zones were self inflicted. We carry the same meter into a Lafayette warehouse and into buildings well past Acadiana.
What you receive
We do the survey and the install. Not a report and a handshake. That building does not have to be in Lafayette, and Acadiana or a job further out in Louisiana is an ordinary trip.
That means running wire to the main areas, mounting the access points where the measurement says they belong, and then surveying again so you can see the difference rather than take our word for it.
What it costs
That is the honest size anchor, and it is deliberately a time rather than a price. A small office survey and a warehouse scale install are not the same job, so one number covering both would be a number we could not keep.
Tell us the building, roughly how many people work in it, and where it drops. That is usually enough for us to give you a figure.
The survey stands on its own. If you would rather take the measurements to your own installer, that is fine by us.
Retesting
Every job here is bookended by measurement. Once the cable is run and the access points are up, we survey the building again and run speed tests.
That is not a formality. It is the only way either of us finds out whether the money did what it was supposed to do, and it means the result is not something you have to take on trust.
Field findings
Almost everybody assumes bad WiFi means they need more access points. It is usually the opposite.
We were called into a large warehouse where staff kept hitting dead zones while inventorying. It had over 26 access points. We ran a spectrum analyzer and had them turn 10 off. The signals had been cancelling each other out.
SurveyEverybody arrives assuming bad WiFi means more coverage is needed. In a building that already has too many radios, adding one more makes it worse.
The usual cause is an install where somebody made the equipment do the work without understanding the radio environment.
SurveyIt is rarely the building at fault and rarely the hardware. It is usually how the hardware was placed.
Materials that absorb signal create shadows that no amount of extra hardware will fill.
SurveySome shadows cannot be filled with radios at all. They get solved with cable and a properly placed access point, which is why we run wire.
Recurring findings from our own surveys. No client names.
Under two hours, usually
Bring us the symptoms rather than a diagnosis. Spotty, laggy, slow or lossy is enough to start with.
Coverage
Lafayette is home base and Acadiana is the everyday radius. For this work we drive most of Louisiana, so Baton Rouge and Lake Charles are ordinary trips rather than exceptions. Anything past that gets sorted out on the phone before anybody leaves.
Each city page says what this work looks like in that town.
Lafayette Parish
Across Louisiana
Questions
What people ask before booking a survey.
Most small businesses are surveyed and assessed in under two hours.
Usually not. We have fixed dead zones by turning access points off. Too many radios in one building interfere with each other.
Both. We run the wire, mount the access points, and survey again afterwards to prove it worked.
Interference between radios, materials in the building absorbing signal, or a weak link in the gear. Most often it is how the WiFi was installed in the first place.
Not as a marketed service, but yes in practice. Anything broadcasting shows up in the spectrum while we survey, and if it should not be there we take it out.
Crowley is well inside the range. Surveys run across Lafayette Parish and the rest of Acadiana, and Lake Charles or Baton Rouge is a trip rather than a problem. This is the one job that never happens remotely, because the meter has to be in the room.
No contract required
Scoped and quoted before it starts, billed hourly, and the work is yours when it is done. No retainer, no monthly fee, no managed services agreement.
We are based in Lafayette and serve all of Acadiana, and the statewide coverage is real: we drive most of Louisiana for on-site work.