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Contact E Solution Group
Tell us what is happening.
Call 337-393-0202 between 8:00 and 5:00, Monday through Friday, or send the details through the form on this page. We are based in Acadiana, we work across Louisiana, and we come to you. IT work is hourly, and no contract is required.
- Input
- What you describe, in the words you already use
- Scope
- IT support, security, or not sure yet
- Record
- The affected system and what it is costing you
Assessment request
Give us the useful part first.
You do not need the technical name for it. Tell us what changed, what it is affecting, and how much of the work it is holding up.
Sending this does not start a service contract and does not put you on a mailing list. We use what you write to work out which conversation to have.
What happens next
Every request gets scheduled.
Work here is hourly and there is no contract to sit behind, so nobody is waiting on a service tier before they get looked at. Requests get read, everyone gets on the schedule, and anything that has stopped the business moves up it.
- Scheduling
- Every request gets a slot.
- Priority
- Crippling issues move up the queue.
- Billing
- Hourly, with no contract required.
A useful first message
Three details help us start.
None of it has to be precise. It is what turns a request into a scheduled path instead of a round of questions.
- 01
What changed?
The symptom, or the thing that started it. An update, a new device, a message somebody clicked, or simply the day it began.
- 02
What is affected?
One machine or the whole office, a single application, the network, the phones, or the connection to a site you rely on.
- 03
What is the impact?
Whether the work is slower, partly limited, or stopped. That is what decides where the request lands in the day.